Terms of Service

1. Acceptance of Terms

By interacting with the SILQUEEN DESIGNS Instagram account and utilizing our automated messaging features, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from commenting on our posts or sending direct messages that trigger our automated systems.

2. Description of Service

SILQUEEN DESIGNS operates an internal Instagram automation tool (bot.silqueen.com) designed exclusively for our business engagement. The service provides:

• Automated public replies to comments on our official Instagram posts.
• Automated private replies to Direct Messages (DMs) containing product information, catalogs, and business details.

Note: This tool is used for our own business account only and is not available for use by any third-party businesses.

3. Account Ownership and Verification

Our tool connects only to the official SILQUEEN DESIGNS Instagram Business Account. We do not require users to create accounts on bot.silqueen.com. All interactions occur through the Instagram platform, subject to Instagram's own terms and conditions.

4. Anti-Spam and Acceptable Use

We are committed to maintaining a high-quality, spam-free experience for our followers.

• Our tool will only respond to interactions initiated by you (comments or DMs).
• We do not send unsolicited "cold" direct messages to users who have not contacted us first.
• Users must not use our automation triggers to send malicious content, spam, or prohibited material to our account.

5. Termination Rights

We reserve the right to block specific users from interacting with our automation tool if they violate these terms or engage in abusive behavior towards our business account.

6. Limitation of Liability

SILQUEEN DESIGNS shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our automated services, including but not limited to delays in automated replies or technical errors in message delivery.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

8. Changes to Terms

We reserve the right to modify these terms at any time. Your continued interaction with our Instagram account following any changes constitutes your acceptance of the new Terms of Service.

9. Contact Information

For any questions regarding these Terms of Service, please reach out to: